SHIPPING POLICY OF THE FAMILY CAMPER
HOW LONG DOES IT TAKE FOR AN ORDER TO ARRIVE?
ALL ITEMS IN STORE TAKE 3-5 BUSINESS DAYS TO PROCESS. PLEASE ADD PROCESSING TIME TO YOUR SHIPPING ESTIMATE BELOW.
WHERE DO YOU SHIP?
We ship our products WORLDWIDE.
WHAT CARRIER DO YOUR ORDERS SHIP?
All U.S. orders are delivered via USPS. For all other countries, the standard/government mailing system is used depending on country
WHAT ARE THE SHIPPING TIMES?
Since we ship WORLDWIDE, please allow 2-4 weeks for transit after an order is shipped for US. All other countries, please allow 2-5 weeks for transit.
Our products are produced on demand so it depends.
Orders shipped within the U.S. will arrive 7-12 business days after the purchasing.
Orders shipped outside of the U.S. will arrive 21-28 business days after the purchasing.
We’ll send you an email when it ships. If you're still not sure, just email us. We're happy to clear things up.
We ship most giveaway items from one of our warehouses in China, you can expect to receive it in 10-28 business days.
It's worth waiting... :-)
I'VE PLACED AN ORDERS WITH MULTIPLE ITEMS RECENTLY, CAN I COMBINE THEM INTO ONE PACKAGE?
Since we have different warehouses around the world, we don't have all the items in one place. so when you order multiple items at a time, each item will be shipped separately. So you'll probably receive one item before the next. Don't panic if you don't receive all of your items at once…they will get to you!
IMPORTANT: We are not responsible if a package is undelivered because of missing, incomplete, or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error, simply e-mail us at firstname.lastname@example.org as soon as possible.